中途採用/Sales Specialist (Support Solutions)
仕事内容
Do you want to be a key player at one of the largest cloud companies in the world at the most exciting transformative time in the industry?
Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more possibility, more innovation, more openness, and sky’s-the-limit thinking – a cloud-enabled world. Our mission is to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day.
The focus of the Support Specialist’s role is to drive and close Microsoft Enterprise Support opportunities to ensure customers are supported throughout all stages of the product lifecycle, improving their health and enabling customer outcomes and consumption. The Support Specialist leverages Microsoft’s unique expertise, including direct access to product teams, to help customers use their Microsoft investments as productively as possible.
Responsibilities
The Support Sales Specialist provides unique expertise to drive sales and growth motions with key accountabilities including:
Plan & Execute as One Microsoft to Enable Customer Outcomes - Work closely with the account team to ensure a positive 'One Microsoft' customer experience and collaborate cross-segments on attach motions which are critical to Support Solutions sales pursuits, contributing to the team’s input to account planning, deal assembly and joint selling as appropriate
Close Deals Through Effective Deal Team Orchestration with the Solution Areas - Own Microsoft Support sales opportunities end to end, leveraging appropriate account & pre-sales roles to bring the best resources to ensure customer. Drive intentional customer conversations with CXO level customer stakeholders and develops transformational Modern Work Consulting propositions with customers
Meet or Exceed Revenue Targets in Unified Support and Enhanced Solutions - Executing discipline in lead management, opportunity qualification, close planning, pipeline hygiene, forecasting & deal commitment
Be an Expert at Support Solutions - Leverages appropriate Support Solutions Go To Market (GTM) assets & motions to drive transformational customer conversations, communicating Unified Support, Add-on and Enhanced Solutions value, aligned to customers’ priorities.
Sales Excellence: Drives the sales cycle from lead qualification through to deal closure, effectively executing per Microsoft selling processes and methods to drive deal velocity and successfully close deals.
Penetrate white space and generate net-new business
Generate Opportunities for Enhanced Solutions, MACC and Strategic Deals partnering with the Solution Area and Account Team counterparts.
Align with and support ramp of Digital Support Sales
1091287
応募資格(必須経験など)
Qualifications
Key Experience, Skills, Knowledge & Education Required:
Key Capabilities Required
Sales Execution - Ability to: Articulate value propositions, aligned to customer priorities; Skilled in leveraging sales methods such as Business Value Assessments & 3-Horizon modelling, as well as sales techniques for creating cases for customer change, differentiating value & intentionally leveraging required sales motions and T-minus process
Scaling & Collaboration - Ability to: Lead virtual teams to deal success & build relationships with CXO-level stakeholders. Skilled in influencing, collaboration & relationship building. Partnering with Solution Area, CSU and ATU counterparts to jointly sell to the customer
Support Solutions GTM Expert - Ability to: Drive Support Solutions (Unified Support and Enhanced Solutions) enabled, Solution Area aligned digital transformational customer conversations. Skilled in: leveraging customer needs analysis & knowledge of Unified Support Base and Add-on offerings & Enhanced Solutions to align with current and future Solution Area workloads inside the customer
Sales Excellence - Ability to: Drive the sales cycle from lead qualification through to deal closure; Skilled in: Sales Process (0-100% lifecycle), qualification, close planning, pipeline hygiene, T-minus process & negotiation