JPモルガン：Securities Services - Client Services Account Manager - Vice President
仕事内容
Client Services Account Managers (CSAMs) are dedicated to fostering close relationships with their clients, understanding their requirements and expectations, and taking accountability for issue resolution. They engage in proactive client management and cultivate long-term partnerships to become trusted advisors. Additionally, CSAMs build strong relationships with Operations and other groups, such as Product, Sales, and Technology, both locally and regionally, to ensure effective service delivery to clients. CSAMs collaborate with and manage through various functional areas, both locally and globally, to ensure timely and efficient service provision. They operate with a high degree of autonomy in managing daily deliverables to clients.
As a Vice President in the Client Services Account Management team, you will be responsible for managing a portfolio of Securities Services' Custody and Fund Services clients. In your new role, you will have ultimate ownership of your clients' satisfaction with J.P. Morgan's products and services.
応募資格(必須経験など)
Required qualifications, capabilities, and skills
• 10+ years in Financial Services, particularly in the Securities Servicing Industry.
• Proven experience in a senior role related to Client Service, Implementation, Project Management, Product Development, or Operations.
• Familiarity with products such as Custody, Fund Accounting, Fund Administration, Hedge Funds Servicing, Investment Analytics, Compliance, ETFs, IMOS, Private Equity and Real Estate Services, Securities Lending, Collateral Management, and Trading Services.
• Japanese and English language skills are required.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving skills.
• Focus on accountability, action, and outcome to ensure solutions meet client needs while aligning business deliverables with the firm's mission and goals.
• Proven ability to gain access to individuals within a wide range of functions in the organization.
• Ability to earn a reputation for integrity, intelligence, and problem-solving.
• Ability to prioritize, handle multiple tasks, and work with minimal supervision.
• Strong work ethic with a desire to work with teams along with a willingness to learn the products and processes offered by Securities Services.