【ブルームバーグ】Analytics - Advanced Specialist, Foreign Exchange - Tokyo

We’ll trust you to:

Address complex client questions in real-time and be responsible for providing the best possible user experience for our Bloomberg Terminal clients via live messaging (Bloomberg IB) or email
Build and maintain relationships with Bloomberg’s FX market and workflows community by visiting and training them
Participate in region-wide usage campaigns across a wide range of clients to cement our existing customer base and create opportunities to cross-sell and up-sell
Work closely with Sales and Product handling technical aspects of the sales process to ensure deals are closed
Collect and act upon client product feedback to drive its development
Attend product release calls to quickly learn and teach the new products to your peers and clients
Conduct training for new hires on basic market concepts and related Bloomberg functionality as well as develop more Advanced Specialists in the region
Create and maintain documentation and training content to be used by clients externally as well as colleagues internally
Continuously increase product knowledge and relevant skillsets to be aligned with business goals

A strong understanding of FX derivatives to act as a Subject Matter Expert and cascade that knowledge to your peers
A good understanding of the trading workflows and be able to use that knowledge to identify potential business opportunities
Willingness to learn complex business and technology processes and actively contribute to their evolution
Be self-motivated with the ability to work independently as well as part of a team
Ability to interact and effectively communicate with our clients and internal groups
Excellent understanding of customer service and experience in building strong customer relationships
Fluency in Japanese and business level English

We’d love to see:

Minimum 5 years buy-side or sell-side experience in a technical client facing role
A strong sense of motivation to learn continually, adapt to ever changing client workflows and partner with them. The goal is to help them achieve efficiencies that will generate alpha for their clients via the power of the Bloomberg terminal and its vast array of enterprise solutions

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金融（銀行・証券・保険等）

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