【ブルームバーグ】Bloomberg Technical Support (Japanese speaker) - Tokyo
仕事内容
You will provide support for new and existing Bloomberg clients. You will collaborate with Sales to address clients’ connectivity requirements, lead the installation of Bloomberg Terminals, as well as coordinate closely with a variety of internal teams to deliver access to the Bloomberg infrastructure. You will resolve technical issues and proactively maintain Bloomberg performance to the utmost level, which will include circuit usage and network performance.
You need to be a confident and well-organized communicator, responsible for handling key accounts while regularly liaising with market data and technology personnel, in addition to telecommunication providers, service vendors and a variety of internal partners to ensure the highest quality of service to our customers.
If you wish to be involved in an exciting, fast-paced and challenging role that allows you to fully utilize your communication, technical and project coordination skills while gaining insight into the global financial markets, then this may be the opportunity for you.
応募資格(必須経験など)
You’ll need to have:
• A minimum of a Bachelor’s degree in a technical discipline, such as but not limited to, Electronic/Electrical Engineering and Computer Science
• Business proficiency in English and Japanese to support clients in this market
• A demonstrable interest in technology and aspiration to work in the fintech services industry (example: course of degree or work/internship experience or extracurricular activities)
• Ability in picking up new technologies and concepts quickly
• Experience in multitasking within a high-volume environment with simultaneous projects and tasks
• Demonstrable experience of coordinating with multiple teams to meet deadlines
• Flexibility to accommodate occasional evening & weekend work (time off in lieu)
• Demonstrated continuous career growth within an organisation
We'd love to see:
• Working experience in more than one of the following: Network technologies (e.g., TCP/IP, UDP, RIP v2, BGP) and topology, PC hardware, operating systems (Linux, Windows, Mac OS), and software suites (e.g., MS Office)
• Experience with telecommunications lines, basic network design and security
• Exposure to vendor cloud technology e.g. AWS, Azure
• Experience with setting up & troubleshooting virtual environments (VMware, Citrix, etc.)
• Ability to communicate effectively and negotiate resolutions to difficult scenarios